FAQ’s

  1. How long is production time?
    7-10 days from art approval for embroidery and 10-14 days from art approval for silk screening.  Promotional items take 3-4 weeks.
  2. Are you open on weekends?
    No… only by appointment.
  3. Can Stitches & Screens come to our office to meet us and work on our orders?
    Yes, we have sales representatives available to come to you for your ordering needs.
  4. Do you offer special rates for non-profit organizations?
    Yes, we currently work with non-profit and charity organizations.
  5. How much is embroidery?
    The cost of embroidery depends on the number of stitches, the size of the logo, the type of garment and the number of pieces ordered.
  6. How many stitches is my logo?
    E-mail     it to us.  In most cases, we can get back to you the same day.
  7. How much is silk screening?
    We charge $20 per screen, per color.  We also charge a $50 setup fee for artwork if camera-ready art is not supplied.
  8. How is art accepted?
    Art is accepted through e-mail.  Camera-ready art is accepted as a Corel Draw 9 or Adobe Illustrator 10 file.  We also accept .eps files.
  9. Are RUSH services available?
    Yes, rush service is available at the following fee schedule:  2-day service = 50%; 4-day service = 25%.  Simply give us a call or e-mail us with details of your deadline and order.
  10. What are the minimums?
    Embroidery and silkscreening minimums are eighteen (18) pieces.
  11. What methods of payment do you accept?
    We accept check, cash, MasterCard, Visa, American Express, and Discover.
  12. Do you have an in-house art department for creating original art?
    Yes, we have an in-house art department and can create anything you or your company needs.
  13. Can Stitches & Screens work with out of state companies?
    Yes, we currently have a large number of out of state customers that we ship orders to.